Effective Date: Jun 24, 2019
Scope of Policy
The Types of Information We Collect
We may collect information about you from a variety of sources, including information we collect from you directly when you make a purchase at the Site, when you complete a registration form or sign up to receive newsletters and other promotional communications from us, and when you communicate directly with us, such as by phone or email; information we collect about you when you visit our Site or view our online advertisements; and information we collect about you from other sources, such as third party partners and affiliates (where permitted by law).
Information We Collect Directly From You, Information We Collect When You Register with Us, Make a Purchase, or Initiate Contact with Us
You are permitted to view our Site anonymously. If you would like to join our mailing list, join the Fan Club, or make a purchase, we will request information from you. Specifically, you may join our mailing list simply by giving us your email address. You may log into our Site and notify your friends about our Site through various social networking sites, as discussed below. If you would like to join the Fan Club, which will enable you to receive certain offers available only to the club, then we will request that you create an account with us. To create an account, we will ask you to create a user ID and password and we also may require you to provide the following information: your name, email address, and contact information.
When you make a purchase from us or request information from us, we also will collect information from you. This information may include, as applicable, purchase information, such as your name, email address, phone number, shipping address, credit card information, and the password and user ID that you create to log into our site. We also will collect information about the details of your request.
Information We Collect About You from Other Sources, Such as Social Networking Sites
Additional Information for Facebook Users
User Generated Content
Portions of our website permit users to submit their own content to blogs, message boards, or similar fora. Upward Spiral is not responsible for the privacy of any information that you choose to submit through a public forum, such as a blog, or for the accuracy of any information contained in those postings. Any information that you disclose becomes public information. We cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
Information We Collect When You Visit Our Site
We automatically collect information about you when you visit Site, such as:
IP address, browser type and language, date and time of visit
Information about the pages you view, the time spent on such pages and at our Site, the links you click, and other actions you take at the Site.
The domain name of the website that referred you to our Site
We may combine this Site information with personal information that you provide to us or that we otherwise collect about you.
You may always choose not to provide personal information. If you choose not to provide us with certain personal information, however, certain products and services may not be available to you. For example, you will not be able to make a purchase or place an order through our Site.
How We Use the Information We Collect
We use the information we gather, including personal information, for the following purposes:
To process your purchases and orders, to communicate with you concerning your orders, and for other customer service purposes
To respond to any inquiries you submit to us
To operate and improve the Site
For research and analysis purposes, as well as to conduct targeted marketing activities
To email you marketing and promotional communications
To tailor the content, information and recommendations that we may send or display to you and to otherwise personalize your experiences at the Site
To better understand how users access and use our Site and Services, both on an aggregated and individualized basis
As required by law
Communications From Us
We may communicate with you via phone, e-mail or direct mail about your orders and purchases, or any inquiries you submit to us. For example, we may send you transaction-related communications, such as welcome letters, billing reminders, and purchase confirmations.
Where permitted by law, we also may send you marketing communications, such as surveys or promotional communications. For example, we may send you email about products, services or other information from Upward Spiral, its affiliates or business partners that we think may interest you. If you do not wish to receive marketing communications from us, you may follow the simple unsubscribe instructions contained in each promotional e-mail that we send you.
Please keep in mind that, if you choose not to receive marketing communications, you may continue to receive transactional or account communications (e.g., order confirmations) from us.
How We Share the Personal Information We Collect
We may disclose information about users, including personal information, as necessary to provide the requested services. We also may share your information as described below:
Affiliates. We may disclose the information we collect about you to our affiliates or subsidiaries. If we do so, their use and disclosure of your personally identifiable information will be subject to this Policy.
Service Providers. We may share your personal information with service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to assist in direct marketing, to conduct audits, etc. We also may share your information with third parties to facilitate the sign-in process through third party social networking websites.
Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company.
In Response to Legal Process. We may also disclose the information we collect from you to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
Aggregate and Anonymized Information. We may share aggregate or anonymized information about users with third parties for marketing, advertising, research or similar purposes. For example, if we send information on behalf of a third party, we may share aggregate, demographic information with that third party about the users to whom we sent the information or petition.
The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Allowing cookies enabled allows you to take full advantage of some of our Site’ features and some features and Services may not function properly if cookies are disabled.
How You May Access Your Personal Information
If you would like to access your personal information for any reason or would like to review, revise or delete information that you previously provided to us, you may send us your request using the information in the “Contact Information” section below.
Security of Your Personal Information
The security and confidentiality of your personal information is extremely important to us. We have implemented commercially reasonable security measures to protect your personal information from unauthorized access and improper use. However, no data security measures can guarantee 100% security all of the time. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Our Site is not intended to be used by children under 13 years old. We do not knowingly collect personally identifiable information from, or target our Site to, children under the age 13. In accordance with the Children’s Online Privacy Protection Act of 1998, if we discover that a child under 13 has provided us with personally identifiable information, we will remove it from our systems immediately.
We may link to third-party websites that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.
Terms and Conditions
Your use of our Site and any dispute over privacy is subject to this Policy and our Terms and Conditions which are incorporated by reference into this Policy, including applicable limitations on damages and the resolution of disputes.
If you have any questions about this Policy or our information practices, you may contact us through the Site or at:
Upward Spiral Entertainment, Inc., LLC
P.O. Box 1681
Clearwater, FL, 33757